OmniStore Terms of Service

Effective Date: June 1, 2026 Last Updated: May 24, 2026 Version: 1.0.0

Preamble

These Terms of Service (the “Terms”, or the “Agreement”) govern your use of the OmniStore platform. They form a binding contract between you (the “Merchant”, “you”, or “your”) and Harold Voufack, an unincorporated individual operator trading under the name “OmniStore”, based in Cameroon (“OmniStore”, “we”, “us”, or “our”). By creating an OmniStore account, by clicking a checkbox indicating your agreement at registration, or by otherwise using the platform, you accept these Terms. If you do not accept these Terms, you must not use the platform.

If you are accepting these Terms on behalf of a company, organisation, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms; in that case “you” and “your” refer both to you personally and to that entity.

These Terms incorporate by reference the Privacy Policy (at useomnistore.com/legal/privacy), the Acceptable Use Policy (at useomnistore.com/legal/aup), the Refund Policy (at useomnistore.com/legal/refund), the Cookie Policy (at useomnistore.com/legal/cookies), the DMCA / Copyright Policy (at useomnistore.com/legal/copyright), the Imprint (at useomnistore.com/legal/imprint), the Subprocessor List (at useomnistore.com/legal/subprocessors), and, where you are processing personal data of EU/EEA data subjects, the Data Processing Agreement (at useomnistore.com/legal/dpa). Together these documents form the “Agreement”.

1. Definitions

In these Terms, capitalised terms have the meanings set out below.

“Account” means the OmniStore account you register, including all User identities and Store records associated with it.
“Admin App” means the OmniStore back-office application reachable at app.useomnistore.com, used by Merchants and their Team Members.
“Billing Period” means the recurring monthly or annual interval during which Subscription fees accrue.
“Content” means any data, text, file, image, product description, customer record, sale record, or other material that you upload, post, store, or otherwise submit to the platform.
“Customer” means a visitor, browser, or purchaser of a Merchant’s Storefront. Customers are NOT party to these Terms; their relationship is with the Merchant.
“Dunning” means the automated process by which OmniStore attempts to recover a failed payment over a defined retry window before suspending the affected Subscription.
“Fees” means all amounts payable by you under these Terms, including Subscription Fees, usage-based charges (e.g. SMS top-ups), and any applicable taxes.
“Merchant” has the meaning given in the Preamble: the natural or legal person operating a retail business through the platform and registered as the OWNER (or as a Team Member) of a Store.
“Platform” means the OmniStore software-as-a-service offering as a whole, including the Admin App, the Storefront, any APIs, the underlying infrastructure, and any associated documentation.
“Storefront” means the per-Merchant customer-facing online store provided as part of the Platform, served at {slug}.useomnistore.com or, where applicable, at a custom domain configured by the Merchant.
“Store” means a single tenant record within the Platform, owned by exactly one Merchant (the OWNER) and shared with their Team Members under role-based access.
“Subscription” means a recurring paid plan you select among the tiers MICRO, SOLO, TEAM, PRO, and ENTERPRISE.
“Subscription Fees” means the recurring fees payable for your Subscription tier, as published on useomnistore.com/pricing and confirmed at purchase.
“Team Member” means any User other than the OWNER who has been invited to a Store and assigned a role (ADMIN, MANAGER, SELLER, INVENTORY_HANDLER, or VIEWER).
“Trial” means the time-limited evaluation period during which the Platform is provided at no charge, as described in Section 4.
“User” means any natural person with login credentials to the Platform.

2. Service Description

2.1 What the Platform does

OmniStore is a multi-tenant software-as-a-service Platform that lets retail merchants run their inventory, point-of-sale, sales tracking, staff management, promotion management, and customer-facing online store. The Platform includes the Admin App and a Storefront at {slug}.useomnistore.com per Store.

The Platform is provided over the public internet on a subscription basis. We host the Platform, run the database, store your product images in Cloudflare R2 object storage, send transactional emails via AWS SES, and process recurring billing through Stripe (for card payments) and Campay or Monetbil (for Cameroon mobile-money payments). The current list of third-party subprocessors is maintained at useomnistore.com/legal/subprocessors.

2.2 What the Platform is NOT

The Platform is not a payment institution, a bank, a registered tax adviser, a registered legal adviser, a marketplace operator, or a logistics provider. We do not handle the physical fulfilment of orders, the transportation of goods, the issuance of refunds to your Customers (you do that), or the legal characterisation of transactions between you and your Customers. We provide software; how you use the software to run your business is your responsibility.

2.3 Updates and changes

We continuously improve the Platform. We may add features, change behaviour, deprecate features, or remove features without prior notice, provided that we do not materially reduce the core functionality of your Subscription tier without giving you reasonable advance notice. Material changes to the Platform that adversely affect your Subscription will be communicated by email and through the in-app banner at least thirty (30) days before they take effect, except where shorter notice is necessary for security, legal, or operational reasons.

3. Eligibility and Account Registration

3.1 Eligibility

To register and use the Platform you must be at least eighteen (18) years of age, capable of forming a binding contract under the law of your country of residence, and not barred from using the Platform under any applicable law or under these Terms (including any prior termination of an OmniStore Account for cause).

3.2 Registration

To create an Account you must provide your real name, a valid email address, and a strong password meeting the rules described at registration (currently: ten to one hundred and twenty-eight characters, with at least three of four character classes - lowercase, uppercase, digit, symbol - and no leading or trailing whitespace). You must verify your email address by clicking the verification link we send before you can sign in.

You are responsible for keeping your password confidential. You are responsible for all activity that occurs under your Account, whether or not you authorised it, except where the activity is the direct result of a security failure on our side. If you suspect your Account has been compromised, contact legal@useomnistore.com immediately and change your password through the Admin App.

3.3 One Account per Merchant

A natural or legal person may operate multiple Stores under a single OmniStore Account where the multi-store add-on or the PRO/ENTERPRISE tier permits it. Creating duplicate Accounts to circumvent quota limits, abuse Trials, or evade enforcement under these Terms is itself a breach of these Terms.

3.4 Team Members and roles

You may invite Team Members to your Store and assign them roles. Each Team Member acts under your authority and on your behalf for the purposes of these Terms; you remain responsible for their actions on the Platform. We bill you, not them. When you remove a Team Member, their access ends immediately; their past activity remains in the audit log.

The Platform’s role-based access control prevents lower-privilege roles from performing certain operations (financial voids, deletions, settings changes, billing changes). You may not attempt to bypass these controls, including by sharing OWNER credentials.

3.5 Accurate information

You agree to keep your Account information (legal name, contact email, billing information, store address) accurate and current. We may suspend or terminate the Account if information you provide is found to be inaccurate, incomplete, or fraudulent.

4. Subscriptions and Billing

4.1 Tiers

The Platform is offered in five Subscription tiers, listed from least to most extensive:

MICRO - free tier with a small product cap, single User, and OmniStore-branded receipts.
SOLO - solo-trader paid tier with white-label receipts and a larger product catalogue.
TEAM - small-team paid tier supporting multiple Team Members, scheduled reports, and custom date analytics.
PRO - professional paid tier including custom-domain support, a read-only API, and included SMS credits.
ENTERPRISE - top tier including a read-write API, webhooks, cohort and LTV forecasts, and a white-glove service-level agreement.

The features, quotas, and prices of each tier are published on useomnistore.com/pricing and may change from time to time as described in Section 2.3. Price changes that affect your active Subscription will not take effect until your next renewal and will be communicated by email at least thirty (30) days in advance.

4.2 Trial

New Accounts begin with a fourteen (14) day Trial on a TEAM-equivalent feature set. No payment information is required to start the Trial. At the end of the Trial, your Subscription downgrades to the free MICRO tier unless you explicitly subscribe to a paid tier and provide a valid payment method. If you subscribe during the Trial, the paid Subscription starts when the Trial ends.

We do not extend Trials except in our sole discretion, in writing, and only in genuinely exceptional cases. Attempting to create multiple Accounts to obtain successive Trials is a breach of these Terms.

4.3 Billing

Paid Subscriptions are billed in advance for each Billing Period. The Billing Period for monthly Subscriptions is one (1) calendar month from the activation date; for annual Subscriptions it is one (1) calendar year from the activation date. You authorise OmniStore to charge your chosen payment method (card via Stripe, or mobile-money via Campay or Monetbil) for the Subscription Fees at the start of each Billing Period.

If a charge fails, OmniStore enters automated Dunning: we retry the charge over a seven (7) day window for mobile-money, and a configurable window for card payments per Stripe defaults. During Dunning, the Subscription remains active. If the Dunning window expires without a successful charge, the Subscription enters PAST_DUE and may be suspended; suspended Accounts retain read access to their data but cannot perform write operations until the outstanding balance is paid.

4.4 Auto-renewal

Paid Subscriptions automatically renew at the end of each Billing Period for a new period of the same length. To prevent auto-renewal, you must cancel your Subscription before the end of the current Billing Period via the Admin App (Settings → Billing → Cancel) or by emailing support@useomnistore.com. Cancellation takes effect at the end of the then-current Billing Period; no pro-rated refund is issued for the unused portion. See the Refund Policy at useomnistore.com/legal/refund for the full mechanics.

4.5 Plan changes

You may upgrade your Subscription at any time; the upgrade takes effect immediately and we pro-rate the difference on the next invoice. You may downgrade at any time; the downgrade takes effect at the start of the next Billing Period (so that you retain the features you paid for through the current period). A downgrade that reduces your quotas below your current usage (e.g. fewer Team Member seats) may require you to remove resources before the downgrade can be applied.

4.6 Taxes

Subscription Fees are exclusive of any applicable indirect taxes (VAT, sales tax, GST, etc.). Where OmniStore is legally required to collect such taxes, we will add them to your invoice. You are responsible for any direct taxes (income tax, corporate tax, etc.) on your own business.

4.7 Refunds

Refund mechanics are governed by the Refund Policy at useomnistore.com/legal/refund. In summary: you have fourteen (14) days from the start of each Billing Period in which to request a full refund. After fourteen (14) days, no refunds are issued; cancellation takes effect at the end of the current Billing Period.

4.8 Late fees and currency

Where permitted by law, overdue amounts accrue interest at the lower of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law. Subscription Fees are denominated in the currency shown at checkout (typically Central African CFA franc - XAF - for Cameroonian merchants, USD or EUR for international merchants). Currency conversion, if any, is performed at the payment processor’s prevailing rate.

5. Acceptable Use

You must use the Platform in compliance with the Acceptable Use Policy at useomnistore.com/legal/aup and with all applicable laws of the jurisdictions where you operate. The Acceptable Use Policy is incorporated into these Terms by reference; breach of the Acceptable Use Policy is breach of these Terms.

Without limiting the Acceptable Use Policy, you specifically agree that you will not:

use the Platform to sell or distribute illegal goods or services, regulated substances outside their legal channels, weapons, sexually-exploitative material, or any content sanctioned under Cameroonian, EU, or US law;
impersonate any person or entity, including OmniStore or any of its subprocessors;
scrape, crawl, or bulk-extract the Platform’s data at rates that disrupt other tenants or the operation of the Platform;
attempt to access another Merchant’s data, settings, or administrative surfaces;
reverse-engineer, decompile, or otherwise attempt to discover the source code of the Platform, except to the extent such restriction is prohibited by applicable law;
introduce malware, viruses, worms, trojans, ransomware, or other malicious code into the Platform;
interfere with the Platform’s security features, rate limits, tenant-isolation guarantees, or audit logging.

We may investigate suspected breaches of this Section 5 or of the Acceptable Use Policy. Where we conclude in good faith that a breach has occurred, we may apply the enforcement remedies described in Section 11 (warning, suspension, termination, content removal).

6. Intellectual Property

6.1 The Platform

The Platform, its software, designs, logos, trade marks (including the OmniStore name), documentation, and all related intellectual-property rights are owned by Harold Voufack or, where applicable, licensed to him. These Terms do not grant you any ownership of the Platform or its components. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform during the term of your Subscription, solely for the purposes contemplated by these Terms.

You may not copy, modify, distribute, sell, sub-licence, lease, or create derivative works of the Platform, except to the extent expressly permitted by these Terms or by applicable law that cannot be waived by contract.

6.2 Your Content

You retain all ownership of and rights in the Content you upload to or generate on the Platform (product names, descriptions, images, customer records, sales records, your store’s branding, etc.). You grant OmniStore a non-exclusive, worldwide, royalty-free, sub-licensable licence to host, copy, transmit, transform (e.g. resize images, transcode for delivery), and display your Content solely as necessary to provide the Platform to you and to your Customers. This licence ends when you delete the Content or terminate your Account, except for backup copies that we may retain for the retention windows described in the Privacy Policy.

You represent and warrant that you have all rights necessary to grant this licence and that your Content does not infringe any third-party right (including copyright, trade-mark, privacy, and right of publicity). OmniStore will respond to allegations of infringement under the DMCA / Copyright Policy at useomnistore.com/legal/copyright.

6.3 Feedback

Any suggestions, ideas, feature requests, or other feedback you provide to OmniStore about the Platform (collectively, “Feedback”) is non-confidential. You grant OmniStore an unrestricted, worldwide, royalty-free, perpetual, irrevocable licence to use the Feedback for any purpose, including incorporating it into the Platform.

6.4 Customer data

Personal data about your Customers that you store on the Platform belongs to you (and, depending on the jurisdiction, to your Customers as data subjects). OmniStore processes that data on your behalf as your data processor under the terms of the Privacy Policy and (where applicable) the Data Processing Agreement.

7. Privacy and Data Processing

7.1 Privacy Policy

Our handling of personal data is described in the Privacy Policy at useomnistore.com/legal/privacy, which forms part of these Terms.

7.2 Data Processing Agreement

When you process personal data of EU/EEA data subjects (typically: your Customers) through the Platform, OmniStore acts as your data processor and you act as the data controller. The Data Processing Agreement at useomnistore.com/legal/dpa governs that processing under GDPR Article 28. By using the Platform to process EU/EEA personal data, you agree to the Data Processing Agreement as written; no separate signature is required, although we will sign a separate copy on request from an enterprise Merchant.

7.3 Subprocessors

We use third-party subprocessors listed at useomnistore.com/legal/subprocessors. We provide at least thirty (30) days’ notice before adding a new subprocessor. If you object to a new subprocessor on reasonable data-protection grounds, your only remedy is to cancel your Subscription before the new subprocessor begins processing your data; no other refund or compensation is owed.

7.4 Security

We implement the technical and organisational security measures described in the Data Processing Agreement’s Schedule A. No system is perfectly secure; we do not warrant that the Platform is invulnerable to attack. In the event of a personal-data breach affecting your data, we will notify you in accordance with the Data Processing Agreement (within seventy-two (72) hours of becoming aware).

8. Warranties and Disclaimers

8.1 Limited mutual warranties

Each party warrants to the other that it has the authority to enter into these Terms and that doing so does not breach any other agreement to which it is a party.

8.2 Disclaimer - “AS IS”

EXCEPT AS EXPRESSLY STATED IN SECTION 8.1, THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS, AND WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OMNISTORE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND QUIET ENJOYMENT.

WITHOUT LIMITING THE FOREGOING, OMNISTORE DOES NOT WARRANT THAT: (A) THE PLATFORM WILL MEET YOUR REQUIREMENTS; (B) THE PLATFORM WILL OPERATE UNINTERRUPTED, ERROR-FREE, OR FREE OF SECURITY VULNERABILITIES; (C) ANY DEFECTS WILL BE CORRECTED; (D) THE RESULTS OBTAINED FROM USING THE PLATFORM WILL BE ACCURATE OR RELIABLE; OR (E) THE PLATFORM IS COMPATIBLE WITH ANY PARTICULAR HARDWARE, SOFTWARE, OR THIRD-PARTY SERVICE.

8.3 No professional advice

The Platform does not provide tax, legal, accounting, regulatory, or other professional advice. Any informational content within the Platform (help articles, blog posts, etc.) is for general guidance only. You are responsible for obtaining professional advice appropriate to your circumstances.

8.4 Mandatory consumer protections

Nothing in this Section 8 excludes or limits any warranty, representation, or condition that cannot be excluded or limited under applicable mandatory law (including, where applicable, Cameroonian consumer-protection statutes or EU consumer-protection directives applicable to small-business contracts).

9. Limitation of Liability

9.1 Cap on aggregate liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OMNISTORE’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE PLATFORM, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY DUTY, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF:

(A) THE FEES YOU PAID TO OMNISTORE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR

(B) ONE HUNDRED UNITED STATES DOLLARS (USD 100), OR ITS EQUIVALENT IN THE CURRENCY OF YOUR SUBSCRIPTION.

9.2 Exclusion of indirect damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OMNISTORE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF GOODWILL, LOSS OF DATA, OR COST OF SUBSTITUTE PRODUCTS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE PLATFORM, EVEN IF OMNISTORE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.3 Carve-outs

The limitations in Sections 9.1 and 9.2 do not apply to: (a) liability that cannot be excluded or limited under applicable mandatory law (including fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that the law of your jurisdiction protects against contractual exclusion); (b) your obligation to pay Fees that are due and owing; or (c) either party’s indemnification obligations under Section 10 where the underlying claim is brought by an unaffiliated third party.

9.4 Allocation of risk

You acknowledge that the Fees you pay reflect the allocation of risk set out in this Section 9 and in Section 8, and that OmniStore would not have entered into these Terms without these limitations. The limitations apply even if a stated remedy fails of its essential purpose.

10. Indemnification

10.1 Your indemnification

You will defend, indemnify, and hold harmless OmniStore (and its operator Harold Voufack personally) from and against any and all third-party claims, demands, actions, losses, liabilities, damages, fines, penalties, costs, and expenses (including reasonable lawyers’ fees) arising out of or related to:

your or your Team Members’ use of the Platform in breach of these Terms or of any applicable law;
your Content, including any allegation that your Content infringes a third-party right;
your relationship with your Customers, including any dispute over the goods or services you sell, any refund or warranty obligation you owe them, any breach of consumer-protection law by you, or any allegation that your Storefront’s terms or privacy policy is non-compliant;
any tax, regulatory, or licensing obligation arising from your business that you fail to meet;
any allegation that your handling of personal data of your Customers (as the data controller) breaches GDPR, CCPA, Cameroonian data-protection law, or any other applicable privacy law.

10.2 OmniStore’s indemnification

OmniStore will defend, indemnify, and hold you harmless against any third-party claim that the Platform, as provided by OmniStore and used by you in accordance with these Terms, infringes that third party’s copyright, trade mark, or trade secret, subject to the cap in Section 9.1. As a condition, you must (a) promptly notify us in writing of the claim; (b) give us sole control of the defence and settlement; and (c) provide reasonable cooperation at our expense. OmniStore’s indemnification does not apply if the alleged infringement arises from (i) your Content, (ii) your combination of the Platform with anything not provided by OmniStore, or (iii) your use of the Platform outside the scope of these Terms.

10.3 Sole remedy

The indemnification under Section 10.2 is your sole and exclusive remedy for any allegation of infringement by the Platform.

11. Term and Termination

11.1 Term

These Terms become effective when you accept them (typically at registration) and remain in effect for as long as you maintain an Account. Subscriptions renew automatically per Section 4.4.

11.2 Termination by you

You may cancel your Subscription at any time as described in Section 4.4. Cancellation takes effect at the end of the current Billing Period and converts your Account to the free MICRO tier, or, if you also request Account closure, schedules your Account for deletion under the retention windows in the Privacy Policy.

11.3 Termination by OmniStore for cause

OmniStore may suspend or terminate your Account, in whole or in part, immediately and without prior notice if:

you materially breach these Terms or the Acceptable Use Policy and (where the breach is capable of cure) fail to cure within seven (7) days of notice;
you fail to pay Fees when due and remain unpaid after the Dunning window expires;
your Account or activity poses a security, legal, or reputational risk to OmniStore, to other Merchants, or to the Platform;
you become insolvent, file for or are subject to bankruptcy proceedings, or stop trading;
a regulatory or governmental authority orders us to do so.

11.4 Termination for convenience

OmniStore may terminate these Terms for convenience by giving you sixty (60) days’ written notice (by email is sufficient). On termination for convenience, you receive a pro-rata refund of any pre-paid Fees for the period after the effective termination date.

11.5 Effect of termination

On termination:

your right to access the Platform ends;
we may delete your Account data after the retention windows described in the Privacy Policy (typically ninety (90) days for a soft-delete grace period, longer for billing and audit records);
you remain liable for any Fees accrued before termination;
Sections that by their nature survive termination (including 6 (Intellectual Property), 8 (Warranties), 9 (Liability), 10 (Indemnification), 11.5, 12 (Dispute Resolution), 13 (Modifications), 14 (Notices), 15 (Severability), and 16 (Contact)) survive.

11.6 Data export before termination

Before your Account is permanently deleted, you may export your product, customer, and sales data through the Admin App. We do not extend the deletion grace period to accommodate export delays; export early.

12. Dispute Resolution and Governing Law

12.1 Governing law

These Terms are governed by the laws of the Republic of Cameroon, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

12.2 Jurisdiction

Any dispute arising out of or in connection with these Terms or the Platform that the parties cannot resolve amicably will be submitted to the exclusive jurisdiction of the competent courts of Yaoundé, Cameroon. You consent to the personal jurisdiction of those courts and waive any objection based on forum non conveniens.

This Section 12.2 does not deprive you of any non-waivable right to bring proceedings in the courts of your country of habitual residence under applicable mandatory consumer-protection law. Nothing in this Section 12.2 prevents OmniStore from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or to enforce these Terms.

12.3 Informal resolution first

Before commencing formal proceedings, the parties will attempt in good faith to resolve any dispute by direct discussion. The complaining party will send a written notice to legal@useomnistore.com (if you are complaining) or to the email address on file for your Account (if we are complaining), describing the dispute and the relief sought. The parties have thirty (30) days from the notice to attempt resolution before either may commence proceedings.

12.4 No class actions

To the maximum extent permitted by applicable law, each party agrees that disputes will be resolved on an individual basis and may not be brought as a plaintiff or class member in a class, consolidated, or representative action.

13. Modifications

We may modify these Terms from time to time. Material modifications (those that adversely affect your rights or expand your obligations) will be communicated to you at least thirty (30) days before they take effect, by email to the address associated with your Account and by an in-app banner. Your continued use of the Platform after the modifications take effect constitutes your acceptance of the modified Terms. If you do not accept the modifications, your sole remedy is to cancel your Subscription before the modifications take effect.

For modifications that do not adversely affect your rights (clarifications, typo corrections, link updates, etc.), no advance notice is required; the modifications take effect when published.

A version history of these Terms is maintained in the OmniStore legal-documents repository at useomnistore.com/legal/terms (the “Version” and “Last Updated” fields at the top of the document reflect the current version). Each material modification triggers a re-acceptance prompt in the Admin App, with a thirty (30) day grace period before the OWNER’s ability to perform administrative write operations is gated.

14. Notices

14.1 Notices to OmniStore

All formal legal notices to OmniStore must be sent by email to legal@useomnistore.com with subject line beginning “LEGAL NOTICE”. Notices to support, billing, or general inquiry channels do not constitute formal legal notice.

14.2 Notices to you

Notices to you may be sent by email to the address associated with your Account, by an in-app banner in the Admin App, or both. A notice is deemed received when sent to the email address on file, regardless of whether you open the email; it is your responsibility to keep your email address current.

14.3 Service of process

You agree that service of legal process by email to legal@useomnistore.com, where permitted by the applicable rules of court, is effective service on OmniStore. We make no equivalent commitment about service by email to you, which is governed by the rules of the court in question.

15. Severability, Assignment, Entire Agreement

15.1 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

15.2 No waiver

A party’s failure to enforce a provision of these Terms is not a waiver of its right to enforce that provision later or to enforce any other provision.

15.3 Assignment

You may not assign or transfer these Terms (or any rights or obligations under them) without OmniStore’s prior written consent. OmniStore may assign or transfer these Terms freely, including in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of its assets.

15.4 Independent contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship between them.

15.5 Third-party rights

These Terms do not confer any rights on any third party (including your Customers, your Team Members, or your suppliers). The Contracts (Rights of Third Parties) Act 1999 of the United Kingdom and any equivalent third-party-beneficiary doctrine are excluded.

15.6 Force majeure

Neither party is liable for failure to perform (other than payment obligations) when the failure is caused by an event beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, government action, labour disputes, internet or telecommunications failures, pandemic, or failure of a third-party subprocessor that is not within OmniStore’s reasonable control to substitute.

15.7 Entire agreement

These Terms (together with the documents incorporated by reference in the Preamble) constitute the entire agreement between you and OmniStore regarding the Platform and supersede all prior or contemporaneous understandings, agreements, communications, or representations, whether oral or written. No purchase-order or other ordering document issued by you can vary these Terms unless OmniStore has expressly agreed to the variation in a writing signed by Harold Voufack personally.

15.8 Language

These Terms are drafted in English. We may provide translations for convenience, but if there is any inconsistency between the English version and a translation, the English version prevails. By accepting these Terms in any language you confirm that you have read and understood the English version (or are willing to rely on the translation provided).

16. Contact

For questions about these Terms, to give notice under these Terms, or to exercise any right described in these Terms, contact:

legal@useomnistore.com

Mail correspondence is not currently supported; please use email.

Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated to OmniStore account holders by email and through the in-app banner at least 30 days before they take effect. The current version, effective date, and change summary appear at the top of this page.

Version history is maintained in CHANGELOG.md in the OmniStore legal documents repository.